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We're convinced you'll love your piece. But if it turns out it's not for you, no worries: you have 30 days to return your order, simply and hassle-free.
No call centre, no automated replies. Just us, the two sisters, here to help you personally, as we've been doing for years.
Every piece of jewellery comes to life in our London workshop, where we create each piece by hand with care and passion.
Every creation reflects our craftsmanship and our love for the trade.
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Frequently Asked Questions
Once your payment has been verified, we start preparing your order immediately.
It generally takes 2 to 3 days to process and dispatch your order.
As soon as your order has been dispatched, you'll immediately receive a confirmation email containing a link to your personal tracking information so you can follow your order at any time.
We offer a 30-day money-back guarantee. If you're not 100% satisfied with your purchase, you can return any unused item hassle-free within 30 days of receipt. Refunds are made to your original payment method or as store credit as soon as your items have arrived back at our London workshop. For more information, see our returns policy page.
Whether you need help with sizing, styling tips, or just want to say hello, we're here for you!
Feel free to contact us at any time via our contact form or send us an
email at info@learosalieatelier.com
